What service plans does Veropan offer?
Veropan has services plans for Professionals, Businesses (small / medium sized), and Enterprises. We also offer a free Community Edition plan (perfect for trying Veropan on your website).
What is a Media Item?
A Media Item is much more than just your original uploaded media file. A Media Item includes your original media file (360° panorama, photograph, image, gigapixel panorama, etc...), Media metadata, PLUS all of the media files (typically hundreds) optimized for fast delivery and viewing via the Veropan Storyteller Delivery Network (VSDN). Media Items are stored in the Veropan Vault (secure storage) and in one
What is a Media View?
Media Views are one of the key metrics tracked by Veropan to measure the value delivered to your clients and partners (website visitors). When one of your Veropan Stories are viewed, one or more Media View events are generated. View events reflect the amount of time your visitors view your Veropan Stories.
When will our credit card be charged?
Your account billing date is the day of the month you signed up for a paid service plan. Payments for the month are charged on the billing date (start of each billing period/month). Account upgrades must be approved by an account owner and are paid for at the start of the following billing period/month.
Can my business get a discount?
Yes. You can prepay for 10 months of service and receive 2 months free –OR– Sign up for an Enterprise service plan.
What happens when my account has reached its Media Item Views (delivery) limit?
The account owner(s) are notified as delivery limits are reached. Paid Accounts: Additional Media Item Views are allowed (account owner must accept service upgrades). Free Accounts: Additional Media Item Views are blocked for the remainder of the billing period (month).
What happens when my account has reached its Media Item (storage) limit?
The account owner(s) are notified as storage limits are reached. Paid Accounts: Upload of additional Media Items is allowed (account owner must accept service upgrades). Free Accounts: Upload of additional Media Items is blocked
How can I discover Media Items Views and the number of Media Items in my account?
Log in to your Veropan Account and your Dashboard shows real-time analytics including Media Item Views and the number of Media Items in your account.
What is the difference between the different service plans – Professional / Business / Enterprise?
Storage, delivery, and branding. As your business needs grow (more storage / more deliveries) your Veropan plan can be easily upgraded. Larger accounts (Enterprise) have the option to remove Veropan branding or rebrand the service as their own.
Do I need a credit card to sign up and use Veropan?
No credit card is required to try Veropan. Sign up for the Community Edition plan and try Veropan for free. To sign up for a free trial / business account visit https://www.veropan.com/signup