Frequently Asked Questions2017-07-12T19:28:55-07:00

Frequently Asked Questions (FAQs)

Here is more information about Veropan services and how we can help your business succeed.

How do I get started?2016-12-30T16:13:59-07:00

It is easy to get started using Veropan’s Storytelling service.

  • Sign up for a free Veropan business account
  • Contact Veropan Sales to learn more at 719.439.8399 or sales@veropan.com

 

How is my data protected?2016-12-30T17:34:43-07:00

We take security very seriously.

  • Account information is encrypted / digitally signed
  • Access to all user data is tracked / audited
  • Archived data is stored offline / encrypted / digitally signed
What types of media does Veropan Stories support?2016-12-30T16:32:39-07:00

Veropan Stories can include:

  • Photographs, Panoramas
  • Images, Graphics, Icons
  • Videos, HD Videos, UHD Videos
  • 360° Panoramas, 360° Videos
  • Gigapixel Images, Gigapixel Panoramas
  • Music, Audio, Sound Clips, Narrations
  • Transcripts, Closed Caption Text
Why should I upload my media to the Veropan Story Library?2016-12-30T16:46:15-07:00

Veropan’s Story Library is an intelligent file / data store used to manage traditional and emerging multimedia data.

The Story Library is used to author and assemble stories.

  • Unified storage of all business digital media assets
  • Tag digital media asset file (metadata)
  • Organize, sort, search, and find digital media assets
  • Secure access of digital media assets
  • Archived storage of “original” digital media assets (never lose data)

The Story Library is an enterprise class online business service provided by Veropan.

Do you loan or rent 360° cameras?2016-12-30T16:24:25-07:00

Yes. We have a limited number of 360° cameras that are available for rental on a weekly basis.

To rent equipment from us you must be…

  • A existing Veropan business customer
  • A U.S. based company
  • Provide a refundable deposit (via credit card)
  • Agree to the rental terms and conditions

Please contact Veropan Sales for more information at 719.439.8399 or sales@veropan.com

Can I hire someone to create stories for my business?2016-12-30T16:38:44-07:00

Yes. You have a couple of choices…

Veropan’s professional services are available to help your business create compelling and engaging stories. Please contact Veropan for more information at 719.439.8399 or sales@veropan.com

Veropan can recommend a professional from our network of certified storytellers.

You can hire someone that you know and trust to create stories for your business. You can grant “capture” and “create” access privileges to your Veropan business account to your trusted professionals.

Do I need to hire a professional photographer?2016-12-30T16:13:39-07:00

If you are asking this question then the answer is most likely “no.” Hiring a professional photographer depends on your business objectives, goals, and budget.

If you can take pictures with a digital camera and post them online then you will be able to use Veropan.

Veropan’s Business Storytelling Services are designed to be used by business owners without special training or experience.